Legal Agreements and Policies

RANVALS GAMES SOFTWARE AND COMMUNICATIONS

Data Controller

Personal data refers to any information relating to an identified or identifiable natural person, such as name, surname, birth date, or phone number.

Your personal data is processed by RANVALS GAMES SOFTWARE AND COMMUNICATIONS (Company) registered with the Istanbul Chamber of Commerce under the registration number 0734251388300001 and located at SÜLEYMANİYE MAH ORD.PROF.DR.CEMİL BİRSEL CAD.GÜLSÜMHAN.25/4 FATİH - İSTANBUL, as the data controller, in accordance with the Personal Data Protection Law No. 6698 (KVKK) and other relevant legislation, regulations, and decisions/announcements of the competent authorities, within the framework of this Privacy Policy.

The Company respects your privacy and is committed to protecting your personal data. In this regard, the Company processes your personal data in compliance with all relevant legislation on the protection of personal data, including KVKK, ensures the secure storage of your data, and takes all necessary security measures against possible unauthorized access.

This Privacy Policy text includes information provided by the Company on how and for what purposes your personal data categories are collected, processed, to whom they are transferred, your rights regarding the protection of your personal data, and other disclosures that the Company is required to inform you of as the data controller, through the channels specified by the Company.

Scope and Collected Data of the Privacy Policy

Information to be used and processed for a specific person can only be possible if the person enters the data voluntarily or gives explicit consent under the conditions mentioned below. When visiting the website, some information is stored on the website servers.

This data may include:

- Name

- Surname

- Address

- Postal code

- Email

- Phone/Fax number

- Credit card number

- ID number

- Gender

- Birth date

Based on this data, certain results about the website user can be inferred. However, these personal data can only be used anonymously. If these data are transferred to an external service provider, the necessary procedures for transfer within the framework of existing legal regulations regarding data security are carried out.

If you provide personal information voluntarily, the Company commits to using and processing this information within the limits specified in the law or in the user's acceptance statement, and to use, process, or transfer it accordingly.

The purposes of using personal data and cookies are listed below:

- Customizing user experiences

- Access to websites

- Communicating with users

- Managing and recording the website

As part of the services provided, the Company may obtain and transfer information about individuals within the scope of this Privacy Policy. Such information transfers are made in accordance with the terms determined by third parties, existing contracts with third parties, and current legal regulations. This Privacy Policy does not reflect the privacy practices of third parties to whom information is transferred, and the Company is not responsible for their privacy policies or practices. This Privacy Policy does not cover information collected by applications outside the Company's control, information collected by third-party websites and platforms, information collected through links on the Company's website, or titles, campaigns, and other advertisements or promotions on third-party websites sponsored or participated in by the Company.

Children's Privacy

There is content on our website intended for children under the age of 18. In this context, all data that may be collected from children is collected with the consent of the child's parent or guardian.

Use of Cookies

The Company may obtain some of the aforementioned personal data using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing information and preferences about the website. It helps to obtain statistical information about how many people use the website, how many times a person visits the website, and how long they stay, and assists in generating dynamic advertising and content for user-specific pages. The technical communication file is not designed to collect data or personal information from the main memory or emails. Most browsers are designed to accept the technical communication file by default, but users can change the settings to prevent the technical communication file from arriving or to receive a warning when the technical communication file is sent. Any malfunction resulting from this setting change should not be attributed to us.

The cookies used on the website are as follows:

- Names of other sites visited while on the site

- Words used to find the website

- Name of the internet service provider

- IP address and/or location

- Operating system of the accessing computer

Data Required for Online Shopping

The Company values the security of your online product or service purchases. Therefore, your credit card information is only used when processing the order and is not stored in the database.

Links to Other Websites

The Company's website may contain links/links that redirect to websites owned by third parties, and this Privacy Policy does not apply to these websites. The Company does not accept any responsibility for these websites.

Social Media

The Company embeds links to certain social media networks on the website to allow services and products to be shared on social media. These linked services only work if consent is given, and the purpose of these social media links is to view site content and share it with friends and family when desired. Data sharing with these redirected social media networks is subject to their announced privacy policies. It is important to review these privacy policies.

Information Update and Changes

The Company may change the content of this Privacy Policy at any time to keep privacy and data protection principles up to date and in compliance with relevant legislation. The updated Privacy Policy will be announced on the Company's website. If you continue to use the Company's services or applications after the Privacy Policy has been changed, it is assumed that you accept the changes made. The provisions of the Privacy Policy amended by the Company will take effect on the date published on the website.

Processed Personal Data Categories and Purposes of Processing Personal Data

The shared personal data will be processed by the Company in order to fulfill the requirements of the services provided to customers, to comply with the contract and technological requirements, to improve the products and services offered, to provide information to public authorities in matters related to public security and legal disputes, and to provide a wide range of opportunities to our members. Additionally, data may be shared with individuals and institutions within the legal framework to analyze advertising preferences in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and related secondary regulations.

Data Retention Period

Data directly shared during membership or product or service purchases is stored for the duration of the membership or sales transactions. Data shared to subscribe to newsletters to be informed about campaigns is kept as long as the subscription to the newsletters continues.

How Personal Data Can Be Processed

In accordance with the Law on the Protection of Personal Data No. 6698 (KVKK), personal data shared with RANVALS GAMES SOFTWARE AND COMMUNICATIONS can be processed entirely or partially, automatically or non-automatically, by obtaining, recording, storing, modifying, rearranging, in short, processing all kinds of processes on the data, either as part of any data recording system or not, by us.

Information about Third Parties to Whom Personal Data May Be Transferred

For the purposes mentioned above, personal data shared with RANVALS GAMES SOFTWARE AND COMMUNICATIONS may be transferred to individuals and institutions such as major shareholders, shareholders, advertisers, directly or indirectly domestic/foreign subsidiaries, companies that use the infrastructure of RANVALS GAMES SOFTWARE AND COMMUNICATIONS, and individuals and organizations related to the service provided, or as a Data Processor, with whom we receive services, collaborate, program partner organizations, domestic/foreign organizations, and other third parties and organizations.

As part of our legal obligations and within the framework of official requests from the courts, your data may be shared exceptionally with official institutions.

Personal Data Obtained Before the Enforcement of KVKK

There is no personal data stored on the RANVALS GAMES SOFTWARE AND COMMUNICATIONS website before the effective date of KVKK, which is April 7, 2016.

Rights of the Data Subject

The data subject can always exercise the right to access their data. In addition, the rights regulated in Article 11 of the KVKK and the following rights can be used if the relevant conditions are met:

- Right to rectification

- Right to erasure

- Right to restriction of processing

- Right to lodge a complaint with the competent data protection authority

- Right to data portability

When activities related to the processing of personal data for the purposes of the legitimate interests, rights, and freedoms of the data subject, based on the special situation, are against the important reasons that should be protected by us, and when it is not proven that this process serves legal claims, the fulfillment of requests, and defenses, the Company will stop the processing of data.

If consent is given for the processing of personal data, it is possible to withdraw that consent.

Our address:

Süleymaniye Mahallesi Ord.Prof.Dr.Cemil Birsel Cad.Gülsüm Han 25/4 FATİH - İSTANBUL

1.PARTIES

This Agreement has been signed between the following parties within the framework of the provisions and conditions specified below.

'BUYER'; (hereinafter referred to as

FULL NAME:

ADDRESS:

'SELLER'; (hereinafter referred to as

FULL NAME: RANVALS Games Software Informatics INDUSTRY and TRADE LTD. CO.

ADDRESS: Süleymaniye Mah. Ord. Prof. Dr. Cemil Birsel Cad. Gülsüm Han 25/4 FATIH / ISTANBUL

By accepting this agreement, the BUYER acknowledges that by confirming the order, they undertake to pay the order amount, and any additional fees such as shipping costs and taxes, if specified, and agrees in advance that they have been informed in this regard.

2.DEFINITIONS

In the application and interpretation of this agreement, the terms written below will express their explanations.

MINISTER : Minister of Customs and Trade,

MINISTRY : Ministry of Customs and Trade,

LAW : Law No. 6502 on the Protection of the Consumer,

REGULATION : Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)

SERVICE : All kinds of consumer transactions other than providing goods in return for a fee or benefit,

SELLER : The company that offers goods to the consumer within the scope of commercial or professional activities or acts on behalf of the entity offering goods,

BUYER : The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,

WEBSITE : The website owned by the SELLER,

ORDERER : The real or legal person who requests a good or service through the SELLER's website,

PARTIES : The SELLER and the BUYER,

AGREEMENT : This agreement concluded between the SELLER and the BUYER,

GOOD : The movable property subject to shopping and non-material goods such as software, sound, image, and similar prepared for use in electronic media,

3.SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts, regarding the sale and delivery of the product with the characteristics and sales price specified below, which the BUYER ordered electronically through the website owned by the SELLER.

The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a specific period are valid until the end of the specified period.

4.SELLER INFORMATION

Title: RANVALS Games Software Informatics INDUSTRY and TRADE LTD. CO

Address: Süleymaniye Mah. Ord. Prof. Dr. Cemil Birsel Cad. Gülsüm Han 25/4, FATIH / ISTANBUL

Phone: [Phone Number]

Fax: [Fax Number]

Email: [Email Address]

5.BUYER INFORMATION

Recipient: [Buyer Name Surname]

Delivery Address: [Delivery Address]

Phone: [Phone Number]

Fax: [Fax Number]

Email/username: [Email or Username]

6.ORDERER INFORMATION

Name/Surname/Title: [Name Surname or Title]

Address: [Address]

Phone: [Phone Number]

Fax: [Fax Number]

Email/username: [Email or Username]

7.PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT

1. The basic features of the product/products/service (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If the Seller has organized a campaign, you can examine the basic features of the relevant product during the campaign period. It is valid until the campaign date.

7.2. The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a specific period are valid until the end of the specified period.

7.3. The sales price, including all taxes, of the goods or services subject to the contract is shown below.

Product Description, Unit Quantity, Price, Subtotal (Including VAT), Shipping Cost,

Total Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping cost, which is the shipment expense, will be paid by the BUYER.

8.INVOICE INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/username

Invoice delivery: The invoice will be delivered to the invoice address during the order delivery.

9.GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the basic qualities of the product, sales price, payment method, and preliminary information about delivery on the SELLER's website, and confirmed this information electronically before the establishment of the distance sales agreement. The BUYER also accepts that they have correctly and completely acquired the address to be given by the SELLER before the establishment of the distance sales agreement, the basic features of the products ordered, the price of the products including taxes, and payment and delivery information.

9.2. Each product subject to the contract will be delivered to the BUYER or the person/organization at the address specified by the BUYER within the period specified in the preliminary information section on the website, not exceeding the legal period of 30 days, depending on the distance of the BUYER's place of residence. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.

9.3. The SELLER undertakes to deliver the contract subject product completely, in accordance with the specified qualifications in the order, with warranty documents, user manuals, and all kinds of information and documents required for the job, without any defects, in compliance with the standards and regulations, with accuracy and honesty, to maintain and improve the quality of service, to show the necessary care and diligence during the performance of the work, and to act with caution and foresight.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER before the performance obligation arising from the contract expires and obtaining their explicit consent.

9.5. If the SELLER is unable to fulfill the obligations of the contract due to force majeure events such as those beyond the control of the parties, unforeseen and preventing the parties from fulfilling their obligations, the SELLER accepts, declares, and undertakes to notify the BUYER within 3 days in writing and to refund the total amount to the BUYER within 14 days.

9.6. The BUYER accepts, declares, and undertakes that if the contract subject product price is not paid for any reason or canceled in the bank records, the SELLER's obligation to deliver the contract subject product will end, and the BUYER will return the contract subject product to the SELLER within 3 days with shipping costs borne by the SELLER.

9.7. After the delivery of the contract subject product to the BUYER or the person/organization at the address specified by the BUYER, if the credit card owned by the BUYER is used by unauthorized persons for unjust enrichment, resulting in non-payment of the contract subject product price to the SELLER by the relevant bank or financial institution, the BUYER accepts, declares, and undertakes to return the contract subject product to the SELLER within 3 days with shipping costs borne by the SELLER.

9.8. The SELLER accepts, declares, and undertakes that if it is impossible to deliver the contract subject product within the specified period due to force majeure events occurring outside the will of the parties, unforeseen, and preventing the parties from fulfilling their obligations, the SELLER will notify the BUYER of this situation and that the BUYER has the right to cancel the order, request the replacement of the contract subject product with an equivalent if available, and/or defer the delivery period until the obstacle is eliminated. In the event of the cancellation of the order by the BUYER, in cash payments made by the BUYER, the product amount is paid to the BUYER in cash and in advance within 14 days. In payments made by the BUYER with a credit card, the product amount is returned to the bank within 14 days after the order is canceled by the BUYER. The BUYER acknowledges, declares, and undertakes that the reflection of the amount to the accounts after the refund to the credit card by the SELLER is entirely related to the bank transaction process, and the BUYER cannot hold the SELLER responsible for any possible delays.

9.9. The SELLER has the right to contact the BUYER via mail, email, SMS, phone call, and other means for communication, marketing, notification, and other purposes using the address, email address, fixed and mobile phone lines, and other contact information specified by the BUYER in the registration form on the website or updated by the BUYER later. By accepting this agreement, the BUYER acknowledges and declares that the SELLER may engage in the communication activities mentioned above.

9.10. The BUYER will inspect the product/service before accepting the delivery; if the product/service is damaged, broken, torn packaging, etc., the BUYER will notify the shipping

the service after delivery, the obligation to protect the product/service carefully is the responsibility of the BUYER. If the right of withdrawal is to be exercised, the product/service should not be used. The invoice must be returned.

9.11. If the credit card holder used during the order is not the same person as the BUYER or if a security vulnerability related to the credit card used in the order is detected before the delivery of the product to the BUYER, the SELLER may request the BUYER to submit the identity and contact information of the credit card holder used in the order, the previous month's statement of the credit card used in the order, or a written document from the bank stating that the credit card belongs to the cardholder. The order will be frozen until the requested information/documents are obtained, and if these requests are not met within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other miscellaneous information provided when becoming a member of the SELLER's website is accurate, and in case of any discrepancy, the BUYER will immediately, in cash and at once, compensate all damages that the SELLER will incur upon the first notification by the SELLER.

9.13. The BUYER undertakes to comply with the provisions of the legislation and not to violate them while using the SELLER's website. Otherwise, all legal and criminal liabilities arising will be entirely and exclusively binding on the BUYER.

9.14. The BUYER cannot use the SELLER's website in a way that disrupts public order, is contrary to general morality, is disturbing and harassing to others, for an illegal purpose, or in a way that violates the material and moral rights of others. In addition, the member cannot engage in activities that prevent or make it difficult for others to use the services (spam, virus, trojan horse, etc.).

9.15. Links to other websites and/or content owned and/or operated by third parties may be provided through the SELLER's website, which is not under the control of the SELLER. These links are placed to facilitate navigation for the BUYER and do not endorse the person operating any website or the information contained on that website.

9.16. The member who violates one or more of the articles listed in this agreement will be personally responsible for the violation and will hold the SELLER harmless from the legal and criminal consequences of these violations. In addition, in the event that the incident is brought to the legal field due to non-compliance with the membership agreement, the SELLER reserves the right to claim compensation from the member for the consequences of the violations.

10.RIGHT OF WITHDRAWAL

10.1. If the distance contract concerns the sale of goods, the BUYER may use the right of withdrawal without undertaking any legal or criminal responsibility and without stating any reason by rejecting the product within 14 (fourteen) days from the date of delivery to the BUYER or the person/organization at the address specified by the BUYER. In distance contracts related to the provision of services, this period starts from the date of signing the contract. In service contracts where the service has started with the approval of the consumer, the right of withdrawal cannot be used. The costs arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this agreement, the BUYER acknowledges that they have been informed about the right of withdrawal.

10.2. To exercise the right of withdrawal within the 14 (fourteen) day period, written notification must be made to the SELLER by registered mail, fax, or email, and the product must be returned to the SELLER. The product must be returned with the invoice of the delivered product,

a) The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Return transactions for orders invoiced on behalf of institutions cannot be completed if the RETURN INVOICE is not issued.)

b) Return form,

c) The box, packaging, and, if any, standard accessories of the products to be returned must be delivered complete and undamaged.

d) The SELLER is obliged to refund the total amount and return the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the date of receipt of the withdrawal notification. The SELLER is also obliged to take back the product within 20 days.

e) If there is a decrease in the value of the goods due to a fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER in proportion to the fault of the BUYER. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the product or item during the right of withdrawal period.

f) If the withdrawal right leads to a decrease below the campaign limit amount set by the SELLER, the amount of the discount used within the scope of the campaign is canceled.

11.PRODUCTS THAT CANNOT BE RETURNED WITH WITHDRAWAL RIGHT

Goods prepared according to the consumer's request or explicitly for personal needs, underwear bottoms, swimwear bottoms, makeup products, disposable products, perishable or likely to expire, goods delivered to the BUYER that are not suitable for return if the packaging is opened by the BUYER, products unsuitable for return due to health and hygiene after delivery, products mixed with other products after delivery and cannot be separated by their nature, except for those provided under the Subscription Agreement, goods related to periodicals such as newspapers and magazines, electronic services instantly performed in the electronic environment or non-material goods delivered instantly to the consumer, and sound or image recordings, books, digital content, software programs, data recording and data storage devices, and computer consumables cannot be returned if the packaging is opened by the BUYER in accordance with the Regulation. In addition, the right of withdrawal cannot be used for services whose performance has started with the consumer's approval before the end of the withdrawal period.

Cosmetic and personal care products, underwear products, swimsuits, books, copyable software and programs, DVDs, VCDs, CDs, and stationery consumables (toner, cartridge, ribbon, etc.) must be returned unopened, untested, undamaged, and unused to be eligible for return.

12.DEFAULT AND LEGAL CONSEQUENCES

In case the BUYER defaults on payment transactions made with a credit card, the BUYER accepts, declares, and undertakes that they will pay interest to the bank that is the cardholder bank within the framework of the credit card agreement between the cardholder bank and the BUYER and will be responsible to the bank. In this case, the relevant bank may apply to legal remedies; the BUYER may be required to pay the expenses and attorney fees incurred, and in any case, in case of default of the BUYER due to the delay in the debt, the BUYER accepts, declares, and undertakes to pay the damages incurred by the SELLER.

13.COMPETENT COURT

In case of disputes arising from this agreement, complaints and objections will be submitted to the consumer arbitration board or consumer court where the consumer's residence or the place where the consumer transaction is made, including the monetary limits specified in the law. Monetary limit information is as follows:

As of 28/05/2014:

a) In disputes with a value of up to 2,000.00 (two thousand) TL according to Article 68 of the Consumer Protection Law No. 6502, to the district consumer arbitration boards,

b) In disputes with a value of less than 3,000.00 (three thousand) TL, to the provincial consumer arbitration boards,

c) In metropolitan municipalities, in disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL, applications are made to the provincial consumer arbitration boards.

This Agreement is made for commercial purposes.

14.EFFECTIVENESS

The BUYER is deemed to have accepted all the terms of this agreement when they complete the payment for the order placed through the Site. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this agreement has been read and accepted by the BUYER on the site before the realization of the order.

SELLER: RANVALS Games Software Informatics INDUSTRY and TRADE LTD CO.

BUYER:

DATE: